RETURN POLICY

You are more than welcome to change your mind on your purchase. We will happily take back regular priced pieces with all original tags attached within 2 days from receipt of delivery to you for a full refund. Please email billy@ballandcup.com with your request and we will do our best to accommodate.

Ball+Cup are not responsible for return shipping costs including any additional shipping fees (duties +custom brokerage etc). All sample and second pieces are a final sale and may not be returned.

PRIVACY STATEMENT

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol address in order to provide us with information that helps us learn about your browser and operating system. Email marketing: With your permission, we may send you emails about what we are doing, new products and other updates.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

payment

All payments are completed using a secure third party provider - paypal.  For more information about how this service works, including its security methods please click here. 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, or simply want more information contact us at billy@ballandcup.com 

squarespace

Our store is hosted on squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
Your data is stored through squarespace’s data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 
For more insight, you may also want to read Squarespace’s Terms of Service .